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There are many challenges that can arise during and at the end of managing a tenancy that could be avoided by being thorough and taking the necessary time from the outset.

The tenant sign-up is a very important part of the management process that our office takes seriously. Once the tenant’s application has been approved an appointment time is made with the tenant to attend in our office so that all of the processes of the tenancy are thoroughly explained and our expectations during the tenancy are clear.

There are no exceptions! The Bond and 2 weeks rent will be paid upfront in cleared funds prior to the tenant taking possession of the property. All keys and remotes issued to the tenant are photocopied and signed and dated by the tenant to ensure that we have a record on file.

The Entry Condition Report. This report is more than just a tick and flick that the property is clean and all fittings are in a working condition. It is the condition report that will be referred to at the end of the tenancy to determine how the property must be left by the tenant. The report should be detailed with a “description” of everything within the property, from carpet colour, appliance brands, model and makes, window covering types, light fitting types, wall colour, screen types and pool equipment inclusions…..just to name a few.

To assist with supporting evidence in the condition of
the property, we also attach photos of the property that
are signed and dated by the tenant.

You can be confident that our focus is always to
protect your investment and maximise your income.

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