Retaining Control With Maintenance & Repair Reques

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Our role as your managing agent is to ensure that we are maximising your income by carefully monitoring rental payments as well as optimising long-term capital growth by caring about the upkeep of your property.

When one of our team members undertakes an inspection at your property or a tenant contacts our office requesting maintenance, it is important to act promptly (depending on the request).

If requested maintenance is not undertaken within a timely manner the tenant can be given control of actioning the work (if it is considered an urgent repair).

The tenant can also seek mediation to ensure that the property is maintained in a fit and safe state of repair. Promptly actioning maintenance requests:

Shows the tenant that you care
Reduces the possibility of a liability claim if there is an injury
Increases the possibility of a rental increase

If a team member suggests that maintenance is required at your property we ask that you act promptly so you retain control.

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