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Christmas is a time of joy, festivity, relaxation, gift giving and holidays. And like many – tenants too can get caught up in spending more money than they have. From past experience we have found that some tenants (even the great ones) have fallen a little behind in their rent with the added costs of purchasing gifts and planning family events.
We do understand that the payment of rent is important for property owners to fulfil their mortgage obligations as well as to provide for your own Christmas spending. You can be confident that our property management team are diligent and focused on following up tenants promptly who fall into arrears to ensure that we are minimising your financial risk.
If a tenant does fall into arrears it is important to be aware that our office must follow legislative requirements when issuing letters and notices. We will also communicate and keep you updated if this situation may arise.

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